How long does the early-access price last?
The introductory price applies for the first 12 months from the day you first pay. After that the plan renews at the standard price, and we will tell you before it does.
The standard prices are shown on every card and in the
comparison table above, so what the plan costs later is on the page rather than in
an email afterwards.
They are not previous prices: no subscription has ever been sold at any
price, because billing has not opened.
What happens at the end of the 7-day trial?
The account becomes Sandbox, the free tier, the moment the trial date
passes. No card was taken, so nothing is charged and there is no subscription to
cancel. The paid-tier features stop. Nothing you entered is removed, and records
above the free caps stay readable and exportable.
No overnight job does this. What the account is entitled to is worked out from the
trial date on every request, so there is no batch to fail and no window in which a
lapsed trial still has access or a live one has lost it.
If I stop paying, what happens to data above the free tier's caps?
Nothing is deleted. Holdings, portfolio labels and buy lots above the Sandbox caps
stay where they are: readable, exportable and correctable. What stops is adding more.
The check counts what the account already has and refuses the create; it has no
mechanism for choosing a record to remove. Come off a trial with forty holdings and
you keep all forty — the forty-first is the one that needs a paid tier.
The caps are 3 holdings, 2 portfolio labels and 5 buy lots on any one holding. They apply to the free tier only; a trial is uncapped for as
long as it runs.
Do the prices include VAT?
Yes. The prices on this page are what a UK consumer pays, inclusive of VAT where it
applies. Billing is not open, so treat them as the intended prices rather than a
quotation.
How do I cancel?
There is nothing to cancel today, because there is nothing to bill. The policy the
billing will be built to: cancel from the account page in the app, with no email to
write and no one to talk to. The subscription runs to the end of the period already
paid for, and the account becomes Sandbox. No cancellation fee and no
minimum term.